Open to leadership opportunities

Theodore Kiken

Global Product & Technology Executive with 20+ years driving AI-powered innovation, cloud-native platforms, and scalable product ecosystems for Fortune 100 and global enterprises.

AI/ML Product LeaderProduct ExecutiveFractional CTO/CPOEnterprise SaaS
20+
Years of Leadership
50+
Teams Managed
170+
Global Market Reach
$120M+
Operational Savings
$880M+
Revenue Impact

Trusted by leaders at

Nike
Amazon
AWS
AWS Elemental
The Home Depot
Salesforce
Standvast Fulfillment
North Highland
Kforce
Nesco Resource
Eldridge
Consumer Cellular
Sommsation
FP Staff
Accessible Solutions
CB Solutions
AutoCrib
GottaPlay Interactive
Takeeda
About

Leadership Philosophy

I'm a global product and technology executive who thrives at the intersection of AI, product strategy, and operational transformation. With 20+ years spanning Fortune 100 enterprises and high-growth startups, I bring a proven ability to scale teams, streamline operations, and deliver transformative digital solutions.

My expertise centers on applied AI/ML, cloud-native platforms, API-first architectures, and enterprise SaaS. I'm equally comfortable partnering with engineers on LLM deployments as I am aligning executive stakeholders around a product vision — because the best outcomes happen when technical depth meets strategic clarity.

I'm an AI-focused product leader with broad technical fluency across software engineering, data platforms, and ML/AI systems. I believe in human-centered design, measurable impact, and building inclusive teams where people do the best work of their careers.

Education

M.S. IT Management Western Governors University(Expected March 2026)
B.S. Business Administration Western Governors University

Certifications

Certified Practitioner of Human-Centered DesignPSM I, PSPO I, CSPOICAgile Certified Professional (ICP)Salesforce Certified Administrator & App Builder

Speaking & Community

Speaker at Dreamforce, Nike Pride Foundation. Member of AAAI, MLSecOps, AI For Good, PhillyForce & 3 more.

Clarity of Vision

Great outcomes start with a clear picture of where you're going. I help teams crystallize their North Star and build the roadmap to get there.

Bias for Action

Speed matters. I create environments where teams can move fast with confidence — through clear ownership, smart guardrails, and a culture that rewards initiative.

Human-Centered

Technology is built by people, for people. I'm a certified practitioner of human-centered design and invest deeply in creating conditions where teams and users thrive.

Impact Obsessed

Every initiative should connect to measurable outcomes. From $9M in savings at Standvast to eight-figure revenue impact at Nike — I bring rigor to what matters most.

Experience

Career Journey

A track record of progressive leadership across engineering, product, and operations — from IC to VP, from startup to enterprise.

Principal AI Product Consultant / Founder

Takeeda

2023 — Present

Provides fractional Principal-level product leadership to enterprise and growth-stage clients, leading applied AI initiatives from concept through delivery. Partners with design, engineering, and executive stakeholders to shape product vision in ambiguous 0-to-1 environments.

  • Implemented AI-powered chatbots, IVRs/IVAs, and virtual assistants, streamlining customer service operations
  • Launched AI-driven content generation platforms for audio, video, blogs, and media distribution
  • Pioneered predictive analytics and ML for order, fulfillment, and inventory management
  • Delivered automation strategies resulting in avg. $1.2M annual OPEX savings per client
  • Provided interim CTO, CAO, and CPO services driving innovation across technology and product development
AI/MLFractional LeadershipProduct Strategy

Chief Product Officer

Standvast

2023 — 2024

Built and scaled product and integrations capabilities from zero, driving operational savings and supporting global market expansion. Led delivery of API and EDI integrations across major commerce platforms.

  • Built product and integrations team from 0 to 6, driving $9M in operational savings
  • Delivered API/EDI integrations across Shopify, Amazon, Etsy, and Wayfair
  • Defined and launched AI-powered Order Management System (OMS) and internal tooling
  • Led expansion from domestic to international shipping, broadening global market reach
  • Enforced cross-platform PII compliance and standardized product operations
CPOE-CommerceAI/MLIntegrations

Lead AI Product Manager

Nike

2018 — 2023

Led global AI/ML and LLM deployments across 20+ languages at enterprise scale. Owned omnichannel AI solutions, Order Management, and drove a global CRM replatform spanning 170+ countries.

  • Led global AI/ML and LLM deployments across 20+ languages with eight-figure revenue impact
  • Delivered omnichannel AI — multilingual chatbots, voice automation, and agent assist tools
  • Owned Order, Fulfillment & Inventory Management: 28% throughput gains, 99.9% API uptime, 30% error reduction
  • Led CRM replatform across 170+ countries: 15% cost reduction, 34% agent retention improvement, 31% engagement increase
  • Mentored Product Managers, interns, and cross-functional teams across the global organization
AI/MLLLMsGlobal ScaleOmnichannel

Senior Technical Product Manager

AWS (Elemental)

2015 — 2018

Led product strategy and delivery for AWS hardware and media infrastructure initiatives, contributing to significant ARR growth. Guided teams through agile transformation.

  • Pioneered AWS hardware venture via Elemental framework design
  • Built data cube analytics platform improving operational efficiency by 30%
  • Guided agile transformation: 45% delivery acceleration, 21% on-time completion improvement
  • Spearheaded full-scale integrations, strategic partnerships, and architectural modernization
AWSCloud InfrastructureMediaAgile

Lead Technical Product Consultant

The Home Depot

2015

Led the end-to-end launch of Pro Advantage from concept through delivery and early scale as a revenue-generating product.

  • Launched and scaled Pro Advantage from concept to execution
  • Designed Salesforce-based service platform with omnichannel workflows
  • Defined and delivered BI capability with centralized data warehouse for real-time insights
Product LaunchSalesforceBI

Senior Technical Product Consultant

National Financial Partners

2013 — 2015

Led cross-functional teams to integrate acquired businesses into centralized data and CRM platforms, ensuring continuity, scalability, and operational stability.

  • Directed team of 11 Data Analysts executing large-scale acquisition migrations
  • Drove end-to-end platform transitions standardizing workflows across distributed orgs
  • Established governance frameworks for enterprise-scale user management and system performance
EnterpriseM&A IntegrationData Platforms
Continuous growth from Individual Contributor to Executive-level leadership
See my full experience on LinkedIn
Expertise

Skills & Capabilities

A multidisciplinary toolkit built over a decade of leading at the intersection of technology, product, and people.

AI & Machine Learning

Experienced in guiding the design, deployment, and scaling of applied AI solutions — LLMs, RAG, NLP, and predictive analytics using modern MLOps, observability, and cloud-native tooling.

LLMs & NLPPredictive AnalyticsRAG ArchitectureMLOps & ObservabilityConversational AISentiment Analysis

Product Strategy

Product-obsessed leader who drives strategy through customer empathy and data. From launching Pro Advantage at Home Depot to replatforming Nike's global CRM — I build products that deliver measurable value.

Product Vision & Roadmap0-to-1 Product DevelopmentHuman-Centered DesignA/B Testing at ScaleAPI-First ArchitectureEnterprise SaaS

Operations & Programs

Operational excellence is the engine of execution. I've led agile transformations at AWS, global migrations at Nike, and built integration capabilities from scratch at Standvast — always with a focus on speed and reliability.

Cross-Functional AlignmentAgile TransformationProcess OptimizationVendor & Contract ManagementCloud & Platform MigrationGlobal Program Delivery

People & Leadership

I build inclusive, high-performing teams and have provided fractional CTO, CAO, and CPO leadership. Active speaker at Dreamforce and Nike Pride Foundation, and contributor to Out in Tech and AI For Good.

Org Building (0 to N)Executive CommunicationMentorship & CoachingDEI & Inclusive LeadershipChange ManagementFractional C-Suite
Impact

Case Studies

Concrete examples of driving measurable impact through strategic leadership, technical execution, and cross-functional collaboration.

AI/MLGlobal ScaleCRMNike

Global CRM Replatform at Nike

Multilingual migration across 170+ countries and 20+ languages

170+
Countries
15%
Cost Reduction
+34%
Agent Retention
+31%
Engagement
CPO0-to-1E-CommerceStandvast

Building Product from Zero at Standvast

Team, platform, and $9M in savings from scratch

$9M
OPEX Savings
0 → 6
Team Built
4+
Platforms Integrated
Global
Market Expansion
AI ConsultingAutomationFractionalTakeeda

AI-Powered Automation at Scale

Avg. $1.2M annual OPEX savings per client engagement

$1.2M
Avg. Annual Savings
12+
Solutions Delivered
5+
Sectors Served
High
Client Satisfaction
Testimonials

What Leaders Say

I had the privilege of working closely with Theo and I can say without hesitation that he is one of the most capable professionals I have encountered. He brings clarity of thought and a strong sense of purpose to every challenge. In every project we worked together on, Theo paired deep expertise with a thoughtful, collaborative approach that elevated the whole team. He is a natural problem solver and a clear communicator. People trust him because he is reliable and consistent in his actions. He tackles complex work with confidence and humility and always leaves everyone around him better informed and inspired. Beyond his technical and strategic strengths, Theo is simply a great person to work with. He treats colleagues with respect, listens attentively, and genuinely wants to help others succeed. His character shines through in every interaction and makes him someone others want to follow. I learned a great deal from working with Theo and I would enthusiastically work with him again. Anyone would be fortunate to have him on their team.

JP

Joe Pfeifer

Ecommerce Director, Sommsation

Theo is the kinda guy that's always willing to step in and help, as well as mentor others. He's able to speak with diplomacy even in high-stress situations, and track the status of multiple projects across our (admittedly insane) landscape. I can't even count how many product Theo had his hands on in his time at Nike, but I know he left an impact on the CS organization at least!

CM

Cam Morris

Sr Technical Product Manager, Nike

Theodore's a solid Product Manager who I really enjoyed working with. I appreciated his positive attitude, agile mindset and hyper focus on the customer. He was super knowledgeable of the product, which helped me as a program manager. I can't say enough good things about his leadership, while being a team player.

JC

Jim Calko

Principal Consultant, The Gunter Group

Theodore is one of the hardest working people I have ever met. If he didn't know how to resolve a problem, he would quickly figure it out. I was always confident that if I passed off a project to Theodore, he would complete it with the same level of quality that I would and with little to no directions, figuring out any gaps on his own accord. He is one of the few who actually is self-motivated and needs little direction.

JF

Jeffrey Francis

Data and Analytics Leader, Enterprise Architect

Theodore was THE superstar at our company. There wasn't anything he didn't or couldn't handle. Everybody always has one person in their company that they know they can rely upon to get the job done, and that was Theodore. He also has a great personality and is literally and genuinely liked by everyone. If I had a company and a position for him, I would hire him in a heartbeat.

NR

Nicole Racanelli

Director, Dupont Circle Solutions

Contact

Let's Connect

I'm always interested in discussing AI strategy, product leadership, or new opportunities. Whether you need a fractional executive, a product transformation partner, or strategic guidance — let's talk.